Progressive Claims Service

Getting you back on the road as quickly as possible after an accident is our No. 1 priority

Report or track a claim

Claims Service Centers

See what happens when you bring your car to a Progressive claims service center and leave everything to us.

Insurance Claims: Progressive's 24/7 Claims Service

Our secure online customer service site lets you keep track of your claim at any time. Whether you have a Progressive policy or not, you can report and monitor your claim online 24/7.

Report a New Claim

Our easy-to-use, 24/7 online claims reporting lets you file a claim in just a few minutes.

Track a Claim

See what's happening with your claim. When you log in online, you can see your vehicle's repair status, payments made, damage estimates and more. Plus, you can e-mail your claims rep directly.

Not a Progressive Customer?

You can still access your claim online by logging in using your claim number. Track your claim now

Find a Service Center Near You

Our concierge level of claims service is available through Service Centers across the country. When you report your claim, we'll let you know if there is one nearby and you can decide whether you'd like to use the service.

Find a Service Center Location Near You

Choose a state highlighted in blue to locate the nearest concierge service center.

Please Note: If you choose to repair your vehicle after an accident, our concierge claims service is an option available to you depending on where you live. To use it, just report your claim promptly and schedule an appointment. As always, you are free to choose where or if your vehicle is repaired.