Report or Track a Claim

We hope you're okay; tell us what happened.

Don't have a Progressive account? Track a claim

This is exactly why you have insurance

It's all hands on deck here when you have a claim—we'll work hard to get your life back on track.

Full service, built in

Choose a Service Center, and just drop off your car for your repairs. We'll take it from there, and get your car back on the road two days faster, on average.

Updates in real time

Always know what’s happening with your claim. You get regular, easy-to-understand updates as your car moves through the process.

Repairs are guaranteed

All of the work done through a Service Center or network shop is guaranteed for as long as you own or lease your car, boat, bike or RV.

Service Centers near you

Can't find a Service Center near you?

We have a network of preapproved repair shops that you can choose from, and we'll manage the repairs for you. With this option, you'll get many of the same benefits as you would with a Service Center, including priority service and quick, guaranteed repairs.